Airport Check-in Procedures

Check-in can be done at the airport for all MAI flights. Note that you can select seats online from 24 hours to 2 hours before departure. Another reminder is to respect your Check-In Deadline, the time limit beyond which you can no longer check-in for your flight nor check-in your baggage. The Check-In Deadline is 2 hours prior to the departure time.

  • Check-in counters open 2 1/2 hours and close 40 minutes before departure time
  • Boarding gates open 1.15 hours and close 10 minutes before departure time

Airport Check-In

To check-in at the airport, bring your E-Ticket or paper ticket, MAI Booking Reference number, passport and any relevant international travel documents and visit the check-in counters. Our friendly and professional staff at the airport will be able to check you in for your flight and assist with any questions you may have.

Dedicated Check-In

Ruby Card Members

  • Express Check-in
  • Member is always ensured for seats in the event the member made the seat booking at least (10)days prior to the departure date

Diamond Card Members

  • Express Check-in
  • Priority for free upgrade according to seat availability

Checked Baggage

Travelers checking in at the airport will have baggage labels attached at check-in. Priority tags will be attached to the baggage of our Diamond Card Member. Be sure to label your baggage inside and out, with your name, address and contact number for your destination and ensure that all old destination stickers and tags are removed from all baggage.