1. What should I do if I want to travel today?
First, check our flight schedules on the website; www.maiari.com to check the availability of a seat. Tickets can also be purchased at most online & travel agencies.
Currently, it is not possible to enter Myanmar without a valid tourist or business Visa. However, visa applications only take a few days to process. You can apply for an electronic visa online at https://evisa.moip.gov.mm or at your local Myanmar Embassy or Consulate. Learn more about Visas.
2. What is the quickest way to book tickets?
We sell tickets online through our website here. That's the quickest way to buy a ticket and also at your local travel agent or contact one of our MAI offices.
3. Can I book a flight only and then get a hotel in Myanmar when I arrive?
Yes - once you have obtained a Tourist Visa you are free to make your own travel and accommodation arrangements on arrival in Myanmar. There is a desk at the airport arrivals area that can help you with this, but it might be more convenient to book ahead to obtain a room at the preferred Hotel.
4. How do your prices compare to other airlines?
Our prices are typically 15-20% lower than our main competition. Please check with a travel agent
5. What is a codeshare agreement?
A codeshare agreement allows each airline involved to sell seats on each other's flights. The agreement between MAI and Air KBZ offers you access to both our networks, increasing connection opportunities and frequency of flights. A code share flight has two codes - the MAI number, as it appears on your ticket, and the number of the flight for the airline operating the service.
6. How much baggage can be checked in?
We currently allow you to check-in up to 40Kg of luggage if you are flying business class and 30kg for economy class.
7. How much baggage can I take on the plane?
We allow you to bring a single piece of hand luggage with a maximum dimension not exceeding 58cmx34cmx23cm (LxHxW) and in weight not exceeding 7 kg which will fit easily under your seat or in the overhead luggage compartments.
8. What items are permitted onboard?
Our flights adhere to international safety and security standards. In addition to the usual list of prohibited items, you are not allowed to bring sharp objects onto the aircraft. This includes nail clippers, scissors, razors, or any other object that may be considered dangerous.
Prohibited items: Fireworks: Signal flares, sparklers, or other explosives
Flammable Liquids or Solids: Fuel, paints, gas torches (including micro-torches and torch lighters).
Household Items: Bleach, spray starch, insecticides, drain cleaners, and solvents.
Pressure Containers: Spray cans, butane, fuel, scuba tanks, propane tanks, CO2 cartridges, self-inflating rafts.
Weapons: Firearms, Ammunition, gunpowder, mace, tear-gas, or pepper spray.
Other Hazardous Materials: Dry ice, gasoline-powered tools, wet-cell batteries, camping equipment with fuel, radioactive materials (except limited quantities), poisons, infectious substances.
Miscellaneous Items: (These items may be checked, but NOT carried on-board.) Knives of any length (except rounded blade butter knives and plastic cutlery), cutting instruments of ANY kind including carpet knives, box cutters and folding or retractable blades regardless of length, ice picks, straight razors (safety/disposable razors ARE allowed), and scissors (metal, with pointed tips).
9. Are meals and drinks provided onboard?
We are proud of the high-quality in-flight service we provide, a part of the genuine hospitality of Myanmar. On even the shortest flights, we will provide full meal service.
10. What type of aircraft do you fly?
We are operating with four Airbus A320 & Airbus A321 and three Embraer 190, using the latest technology to increase flight safety. The airline will continue its focus on network expansion and launch more exciting routes in line with its strategic plan to promote Myanmar as a regional destination.
11. Do you offer a frequent flyer program?
Yes, we do have MAI Sky Smile Privileged Member Program which we are now offering great benefits to all our loyal customers. You can also check it out here.
12. I am a nervous flyer, what can you tell me to reassure me of my safety?
Your Safety is our highest priority. We are totally committed to ensuring the safety and security of all our customers and our flight crew. Our pilots are all expatriates who have obtained the highest levels of skill and experience from the world's leading airlines. Every member of the cabin crew has received the highest standard of safety training.
All scheduled maintenance is performed on a timely basis and carried out with an internationally experienced team of skilled aviation personnel. They work under strict international operating standards, regulations, and supervision. As a result, we have maintained a spotless safety record since our services began in 1993.
13. Please Note for dangerous goods!
For your own safety, international regulatory authorities have placed certain restrictions or prohibitions on the carriage of dangerous goods. Find out more...
All about Myanmar!
1. Is Myanmar a safe country to visit, I hear there are political problems and unrest?
Myanmar is one of the safest countries in the world. Crime rates are very low and traveling around our country is very safe. However, it's always a good idea to remain cautious. The political unrest and fighting that you may have read about is generally exaggerated. The government has signed ceasefire agreements with 17 insurgent groups, most recently with the last remaining resistance of the Karen National Union. So there is little or no fighting now.
Myanmar people are generally calm and happy. By the very nature of their unique traditions, they have become known across the world for the genuine warmth of their hospitality. There is little or no religious or racial discrimination in Myanmar. Moslems, Buddhists, Hindus, and Chinese often all live side by side in the same street quite happily.
2. What is the best time of year to visit Myanmar?
Myanmar can be visited the whole year-round. It all depends on where you are planning to travel. Officially there are 3 seasons: Hot, Cool, and Wet (Monsoon). The Hottest period is from March to May, The Monsoon is from the end of May to mid-October and the Cool season is from October to late February.
During the monsoon, it gets very wet in Yangon and the coastal regions, but in places like Bagan and Mandalay, it is cool and green with only light showers for 3 to 4 days in a week. These areas get only about 20 inches of rain annually compared to 100-200 inches in Yangon.
It is best to visit the hilly northern regions during the hot season because they will remain significantly cooler. In the cool season, temperatures can get as low as 0.C!
Although Myanmar is classified as a tropical country, the northern regions lie above the Tropic Of Cancer and are in the temperate zone.
3. What are the major events to see in Myanmar?
Myanmar is a land of festivals. There are both religious and ethnic festivals the whole year round, especially after the monsoon season. There are 135 ethnic groups in the country and each preserves and practice their own customs and traditions freely. Check our Calendar Of Events section for further details.
4. Do I need a visa to visit Myanmar?
Yes, a valid passport and a visa are required to enter Myanmar.
A visa can be obtained at the local Union of Myanmar Embassy (or at the Union of Myanmar Embassy in Bangkok which is a common transit point for many travelers).
E-Visas for Myanmar is Now Available!
An e-visa for tourists can also now be applied for and obtained online by visiting https://evisa.moip.gov.mm.
5. What is the best way to travel around Myanmar once I arrive?
There are a number of different options for traveling around Myanmar. The right choice depends on the distance you are planning to travel and the amount of time you have available.
6. What essential travel items should I take with me?
Mosquito repellent and sunscreen are a must. We also recommend light cotton clothing, slip-on shoes or sandals, a sun hat, a light jacket or a sweater for the cooler seasons/visits to the more northern, hilly regions. Bring any necessary medications that you would normally use in emergencies, such as antibiotics, etc. Most medicines are available but may not be the brand you normally use. It's always a good idea to purchase personal / travel insurance.
7. Can I do business in Myanmar?
Myanmar now practices a market-oriented economy and foreign investments are welcome.